Shipping & Delivery
When will my order ship?
Your handmade goodies will ship out within 3-5 business days. Once it’s on its way, you’ll get an email with tracking info to follow its journey to your door!
What shipping service do you use?
We trust USPS to deliver your package with care.
Can I track my order?
Absolutely! You’ll receive tracking details via email as soon as your order ships.
Do you ship internationally?
Not yet—but we’re dreaming big! For now, we’re shipping within the U.S. only.
Do you offer expedited shipping?
At this time, we only offer standard shipping. But we’re quick with our 3-5 business day processing time!
Returns
What is your return policy?
Since every item is handmade with love, all sales are final.
What if my item arrives damaged?
Oh no! We’re here to make it right. Just email us within 7 days with photos of the damage, and we’ll send a replacement or issue a refund.
Can I cancel or change my order after placing it?
If you need to make changes, contact us within 24 hours of placing your order. Once it’s processed, we may not be able to accommodate changes.
Pretty Perks Rewards
What is Pretty Perks?
The Pretty Perks Rewards Program is our way of saying thank you for being a loyal customer! By joining the program, you'll earn points on every purchase and engagement, which you can redeem for exclusive discounts, special offers, and even free products. It's our way of celebrating you and your love for all things handmade!
CLICK HERE to learn more and start earning rewards!
How do I join the Pretty Perks Rewards program?
Joining is simple! All you have to do is click the Rewards button at the bottom of your screen
How do I earn points with Pretty Perks?
Earning points is easy! Here’s how you can rack up those Pretty Perks:
- 10 points for every $1 you spend on our products.
- Extra points when you follow us on social media.
- Referral bonuses when you refer friends who make a purchase!
How do I redeem my Pretty Perks points?
Once you’ve earned enough points, simply log in to your account and go to the Rewards section. From there, you can redeem your points for discounts on future purchases or select exclusive products. It’s easy and a great way to save on your next order!
Do my Pretty Perks points expire?
No, your points never expire! You can use them whenever you like, so take your time and enjoy earning rewards. We’ll be here when you’re ready to redeem them!
Other Questions
Do you offer gift wrapping?
We apologize, but we currently do not offer gift wrapping services.
How do I care for my handmade item?
Don’t worry, we’ve got you covered! Care instructions are included with every product, plus we’ve added car care tips on the product page to keep your treasures looking fabulous!
Are your items made to order?
Most of our pretties are ready to ship, but a few are made-to-order. Check the product listing for details!
Can I send my order as a gift?
Yes! Let us know during checkout, and we can ship directly to the lucky recipient.
Do you offer discounts off of bulk orders?
We offer bulk (50+) order discounts at 25% off your total! This will be automatically applied to your cart once the minimum order is reached.
Got questions?
I’m here to help! Shoot me a message anytime, and I’ll get back to you as soon as I can—usually within 1–2 business days.
Contact Us